Privacy policy

Privacy Policy

At Milou, your trust matters to us. We are committed to protecting your personal information and using it responsibly.

Information We Collect: When you browse or shop on www.milou.in, we may collect certain information you choose to share with us. This may include your name, contact details, address, age, preferences, shopping activity, and other basic details that help us understand your needs and serve you better.

Why We Collect This Information:

• Process your orders and payments smoothly
• Deliver your products on time
• Keep you informed about your order status
• Improve your shopping experience

We may also use this information to share updates, offers, and promotions related to Milou products.

Marketing & Communication: Your contact details are securely stored and accessed only by authorized team members.

Sharing of Information: Limited information may be shared with trusted third parties such as courier partners or suppliers for order fulfillment.

Data Security: Your data is stored on secure servers managed by trusted third-party service providers. In the unlikely event of an incident, we will notify you within 48 hours.

Payment Information Safety: Milou does not store or receive your credit card, debit card, or bank details. All payments are processed through secure bank payment gateways.